Customer Info

The Customer Service of NORDIC EXPAT SHOP can be reached at any time by using our contact form. Your questions will be answered within 24 hours. 

Our products

We strive to offer a versatile range of typical Scandinavian produced food, drinks and beauty & health products, but we also offer a variety of goods from around the world. In total we offer about 2000+ products and our range will be expanded every month, however if there is a specific product you would like to have added, please do not hesitate to contact us. You can inform us about your wishes at any time by using our contact form.

Value Added Tax (VAT)

We show our product prices included and excluded VAT troughout the whole website. It depends on the shipping country, if you have to pay VAT or not. Countries who are members of the European Union are subjected to VAT, all countries outside the European Union are not subjected to VAT. 

Shopping

You can start shopping immediately, browse through our isles and click on the product you wish to buy. By clicking the small shopping cart icon on the product image, the product will be added to your cart. The shopping cart, which you will see displayed at the top right corner of the website, will show you the products that you have selected. Should you choose not to ultimately buy a certain product, you can delete this product from your shopping cart or modify the amount. While shopping, you will instantly see the total amount of products in your shopping cart. 

Check Out 

When you finished shopping, you can click on Proceed to Checkout and start the Check Out process.

- Shipping Address: Fill in personal information & shipping address

- Shipping Methods: Choose your shipping method

- Payment Method: Choose payment method and fill in your payment details

- Accept our Terms & Conditions and Privacy Policy

- Choose your Billing Address

- If you have a discount code, enter your code and press Apply Discount

- Order Summary: Double check your order one last time to see if you have everything you need

- Place order

After having completed your order, you will receive a conformation e-mail from us with an overview of the ordered products. 

Registration

You also have the option to register on our website, so in the future you can easily reorder your favourites. Simply push the icon Log in in the top right corner. Registration is not required. Should you choose not to register, you will still be able to use our services. After having entered all of your information, you will have to choose a password. You can use this password during your next visit to quickly and easily log in to our website.

Newsletter

You can also choose to receive our newsletter in which you will find all our special offers and new products. To sign up go to the bottom right corner of the website. 

Track & Trace

You will be able to use your personal code (included in the confirmation e-mail) to view the status and the current location of your package. Email and phone number is used for Track & Trace, so you can always follow your package.